For any other inquiries contact us via email.
Make sure you select the correct email address for your device.
afterpulse.ios@digital-legends.com
afterpulse.android@digital-legends.com
afterpulse.jp@digital-legends.com
afterpulse.cn@digital-legends.com
afterpulse.support@digital-legends.com
The new login system will allow you to play with your profile on multiple devices. You may find this useful if you want to switch between playing on a tablet and a phone or if you get a great new device for playing Afterpulse. To use the new system, you will need to register your email to associate it with your profile. Please note DLE does not store or share your email and has no way to access it.
To use the new system, you will need to register your email to associate it with your profile. Please note DLE does not store or share your email and has no way to access it.
Please follow these steps to complete the registration process.
• In your settings screen select the “register” button.
• Enter the email you wish to associate with your profile.
A PIN will be emailed to that account so please use an account you can easily access. The PIN is only valid for one hour, if you are not able to complete the process within this hour you will need to start over and get a new PIN.
• When you have your new PIN, enter it in the area provided on the settings screen.
You will only have a few attempts to enter the number correctly so please take care. If you have any problems here you can always return to the “register” button to start over with a new PIN.
If everything went well you will see a “Registration Complete” message pop up.
The process is now complete and you can play Afterpulse with your profile on this device. The email you provided is associated with your profile and allows you to play on other devices by using the login process described below.Once you have successfully registered your email you will be able to play on any device, with a current version of Afterpulse installed, using your own profile. In order to do this you will need to “Login” on that device.
• To Login go to the settings screen and select the “Login” button.
• Enter the email address you used when you registered.
• Check your email for a PIN
• Enter the PIN
From this point on you can play on this device with your profile. To change profiles on the device you will need to login using an email that has already been registered and associated with the desired profile. At this time you cannot log out and each time you launch Afterpulse it will use the profile from the most recent login.
Digital Legends Entertainment does not store your email address or have the ability to access it.
No, you have not lost anything. If you registered your email address on your profile you just need to login from the settings screen.
• Go to the settings screen and select the “Login” button.
• Enter the email address you used when you registered.
• Check your email for a PIN
• Enter the PIN
If you didn't register your email address please contact our support team with the following information.
• Your exact player name
• What items were last equipped
• A screenshot of your current settings screen
• When you last logged into your profile
With this information we can help find your profile.
Thank you for you purchase and we apologize that you haven´t received the item yet. Please contact the Customer Support team with the following information:
• A copy of your Google/iTunes receipts for the purchase you made
• A screenshot of your SETTINGS screen
For any questions about the game please contact our Customer Support team at either afterpulse.ios@digital-legends.com or afterpulse.android@digital-legends.com depending on your platform. If you encounter any unexpected behavior the more information you can give the Customer Support team about the issue or situation the better we are able to quickly fix the issue. Details about your setup (platform, OS version number, WiFi or data), the game area you encountered the issue, the weapons and gear you were using and any steps to reproduce the issue are all very useful for us.